Bring Marshanam's AI chatbot to your website
Give website visitors an immediate way to ask questions. The Marshanam chatbot uses your configured AI and knowledge sources to answer questions on your site, while conversations can be managed alongside WhatsApp in the same inbox.
Website Chatbot
Most website traffic never contacts you. A contact form asks for effort up front and gives nothing back until someone gets round to replying, so people close the tab instead.
The website chatbot reduces that wait by answering visitors using the knowledge and instructions configured for your Marshanam AI assistant. Website conversations can then be managed alongside WhatsApp conversations and captured as inquiries or leads.
What's included
- Single-line script for embedding the chatbot on your website
- Same AI answers as your WhatsApp assistant
- Conversations land in the shared Marshanam inbox
- Website inquiries can be captured and captured as leads
What you can actually do with it
Simple website embed
Add the provided embed script to your website to load the Marshanam chatbot.
Knowledge-grounded AI
The chatbot can use your configured knowledge sources and instructions to provide relevant, consistent answers across supported channels.
Same inbox
Website chats can appear alongside WhatsApp conversations in the Marshanam inbox.
Visitors become leads
Website inquiries can be captured and captured alongside other conversations and leads.
Four steps to get your website chatbot live
Copy the script
Take the single-line embed from your Marshanam dashboard.
Paste it on your site
Add the provided script to your website template or supported site setup.
Connect your knowledge and instructions
Configure the knowledge sources and instructions your chatbot should use when answering website visitors.
Conversations join the queue
Website conversations can appear in the Marshanam inbox and can be captured as inquiries or leads.
Traffic you already have, converting instead of bouncing
A website chatbot can turn existing website traffic into conversations by giving visitors an immediate way to ask questions.
- Visitors get an answer instead of a contact form
- Centralized knowledge and instructions can support consistent responses
- Website leads captured in the same funnel as WhatsApp
Teams that lean on this one
Online stores
Answer product, sizing, shipping, and other common questions using the knowledge configured for the chatbot.
Property listings
Answer property questions and capture site-visit or inquiry requests through the website conversation.
Course pages
Answer course, fee, and eligibility questions while routing interested prospects to your team when human assistance is needed.
Questions about Website Chatbot
The chatbot is designed to be embedded using the provided script. Depending on your website platform and access, your developer or site administrator may need to add the script.
It can be embedded on websites where you can add the provided script to the site template or page.
Availability depends on your Marshanam plan and account configuration. Check the current plan details or contact the Marshanam team for confirmation.
For RAG-based deployments, the chatbot retrieves relevant information from the knowledge sources configured for your organization and uses that context when generating an answer. The exact sources and retrieval configuration depend on your Marshanam setup.
They can use the same configured knowledge and instructions when both channels are connected to the same assistant configuration. This helps keep responses consistent while channel-specific settings can still apply.
The RAG-based chatbot answers using the configured business knowledge. It does not automatically hand conversations to a human; instead, all conversations remain visible to team members, who can review the history and respond manually whenever needed.
Works alongside
AI Auto Reply
Use a RAG-based AI assistant to answer customer questions using the business knowledge you provide, while your team can review conversations and respond manually when human attention is needed.
Chat Inbox
View and manage WhatsApp and website conversations in one centralized inbox, with each channel's conversations kept separate for clear and organized handling.
Lead Capture
Capture useful customer details directly from WhatsApp and website conversations, so inquiries can become structured leads.
Ready to stop losing inquiries?
Start free for 14 days, or book a walkthrough with the team first — no credit card either way.